Postage quick, communication good. Product itself extremely disappointing, far from being a heavy duty case. Extremely flimsy, not going to bother using. Seller 5 stars product 2 stars. Neutral rating only due to the quality of the product. Pleas enote the case is in 2 pieces, a flimsy rubber surround with a firm piece of plastic backing that clips on. No protection to front of iPad etc due to how thin the cover is.