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This hat finally completed my collection of karakul hats. However, there were two main issues I had with the hat. Firstly, it is slightly too small for my head. Secondly, there is a small stain on a part of the hat that makes the fur there unusually stiff. Nevertheless, it is a beautiful hat. Regarding seller communication, I tried to contact the seller before buying to ask if I could get the hat in 57 cm, but she didn't respond and only reached out to me to tell me to leave a review.