The item arrived in very good condition and I was very happy with my purchase. However, the shipping was a issue in the fact that I ordered it on May 1st and it's now May 11th. It was originally supposed to arrive on May 4th - May 9th but apparently when I called they were trying to find it but couldn't. I understand it was free shipping and storms didn't help but I feel they should know if they list things where it is. I'm just glad I finally got my pops.