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All about Feedback policiesFeedback is an open forum where members can leave comments about their experiences with their transaction partners. It's important to remember that, in most cases, the Feedback you leave is permanent. Also, there are a few things we won't allow. Top questionsSolve a problemHelp topicsBasicsBuyers aren't allowed to use threats of poor Feedback or low detailed seller ratings to get something that wasn't part of the original listing. Sellers aren't allowed to demand positive Feedback from buyers. Members aren't allowed to exchange Feedback for the sole purpose of increasing Feedback scores, gaining eBay privileges, or enhancing reputation. Buyers aren't allowed to attempt to damage a seller's Feedback through a series of repeat purchases, or to leave negative comments with a positive feedback rating. Sellers can't include terms or conditions in a listing that limit or restrict the buyer's right to leave Feedback. Ratings and comments are generally a permanent part of a member's Feedback Profile. However, there are a few situations when we might remove or adjust Feedback for instance, if a member included links, profanity or other inappropriate content on Feedback comments. How toResponding to Feedback and adding follow-up comments You can respond to Feedback you've received or leave a follow-up comment to Feedback you left.
Learn how sellers can ask buyers to revise the Feedback they've left Find out what to do when a seller asks you to revise Feedback. | ![]() | Contact usHave a question? We can help. Ask eBay membersGet help from other eBay members. Visit the Answer Centre to post a question. Shortcuts |