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Buying basics

You can find great deals on just about anything on eBay. Whether you want to buy something at a fixed price, or take part in an auction-style listing to win that perfect item, it's easy to get started.

Solve a problem

Before you bid, review the item description, seller information, and shipping policy. If you have any questions, email the seller. Learn more about the listing page.
If a seller (or someone claiming to be a seller) contacts you to complete a sale outside of eBay, don't accept the offer. Sales that take place outside of eBay aren't eligible for eBay services and protection, including dispute resolution, Feedback, requests for contact information, and eBay Buyer Protection. Learn more about offers to buy or sell outside of eBay.


All about buying
Knowing a few key concepts will help you become a successful buyer.

Buyer tips
Make smart, safe purchases by following these tips.

Buying items from your mobile device
Use eBay's mobile apps on your smartphone or tablet to browse, bid on, or buy items.

Different ways of buying
Bid on an item, or buy it at a fixed price.

Buying with the Buy It Now option
Find the types of listings that have a Buy It Now price.

Buying as a guest
Buying as a guest lets you try shopping on eBay without registering as an eBay member.

Buying an item through the Global Shipping Program  

This program makes it easier for buyers in some countries outside the US to purchase items from US sellers.

Creating, sharing, and finding wish lists
Add items to your wish list, share it with your friends and family, and find other wish lists.

Contacting your seller
If you have a question or problem with an item, it's best to contact the seller first.

After you buy your item
You've made a purchase, now what? Find out what to expect.

Returning an item through the eBay returns process
If you'd like to return an item you bought on eBay, you can use the eBay returns process for some items.

Contact us

Have a question? We can help.

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Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.