Product Information
Management trainer and consultant Nannette Carroll has spent her career instilling top-flight communication skills in managers to keep their staffs productive and collaborative. In this detailed guide to workplace communication, she shares her best problem-solving techniques to resolve the people issues that derail productivity and guides readers through an analysis of their own communication skills to help them overcome personal roadblocks to success. The Communication Problem Solver does this by teaching readers how to: set clear expectations; ask questions that will uncover important facts; sharpen listening skills to grasp information better in every conversation; avoid imprecise judgments based on emotional reactions; provide useful feedback; encourage collaborative interactions; delegate more effectively; improve performance discussions using observable facts; and build trusting and lasting relationships. Easily accessible and packed with real-world management examples and tangible solutions to managers' most common communication challenges, this no-nonsense guide is the key to helping any leader immediately increase his or her effectiveness.Product Identifiers
PublisherHarperCollins Focus
ISBN-139780814413081
eBay Product ID (ePID)91483593
Product Key Features
Number of Pages304 Pages
Publication NameThe Communication Problem Solver: Simple Tools and Techniques for Busy Managers
LanguageEnglish
SubjectBusiness
Publication Year2018
TypeTextbook
AuthorNannette Rundle Carroll
FormatPaperback
Dimensions
Item Height182 mm
Item Weight294 g
Additional Product Features
Country/Region of ManufactureUnited States
Title_AuthorNannette Rundle Carroll