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IT Service Management Based on ITIL: A Pocket Guide: Volume 3 by Mike Pieper, Jan Van Bon, Ruby Tjassing, Arjen de Jong, Annelies van der Veen, Axel Kolthof, Tieneke Verheijen (Paperback, 2007)
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About this product
Product Information
Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach?Product Identifiers
PublisherVan Haren Publishing BV
ISBN-139789087531027
eBay Product ID (ePID)87850338
Product Key Features
SubjectComputer Science, Management, Business
Publication Year2007
Number of Pages1 Pages
Publication NameIt Service Management Based on Itil: a Pocket Guide: Volume 3
LanguageEnglish
TypeStudy Guide
AuthorMike Pieper, Jan Van Bon, Ruby Tjassing, Arjen de Jong, Annelies van der Veen, Axel Kolthof, Tieneke Verheijen
SeriesBest Practice Library
FormatPaperback
Additional Product Features
Country/Region of ManufactureNetherlands
EditorVan Haren Publishing
Title_AuthorAnnelies van der Veen, Mike Pieper, Ruby Tjassing, Axel Kolthof, Arjen de Jong, Jan Van Bon, Tieneke Verheijen
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