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Beyond Total Quality Management by Larry Reynolds (Paperback, 1994)

The_Book_Fountain (184015)

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About this product

Product Information

This is a book for both general readers and management which looks at the public and voluntary sector. It explains the jargon, definitions and key concepts behind Total Quality Management, and features case studies from a range of settings - small businesses, charities, theatre groups and service industries. Many employers are introducing quality initiatives. This book looks at what TQM can and cannot do for an organization. An introduction is given to TQM, and advice is given on how it can apply to the reader's own company. The book stresses the need to look beyond TQM as it cannot always provide an instant solution to every problem and it is important to look at other alternatives.

Product Identifiers

PublisherHodder & Stoughton General Division

ISBN-139780859696753

eBay Product ID (ePID)14046387085

Product Key Features

Number of Pages128 Pages

LanguageEnglish

Publication NameBeyond Total Quality Management

Publication Year1994

SubjectManagement

TypeTextbook

AuthorLarry Reynolds

FormatPaperback

Dimensions

Item Height216 mm

Item Weight168 g

Item Width135 mm

Additional Product Features

Country/Region of ManufactureUnited Kingdom

Title_AuthorLarry Reynolds

Series TitleSheldon Business Books