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Difficult Conversations (HBR 20-Minute Manager Series), Review 978163369 PB.+
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Located in: NY, United States
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Estimated between Thu, 27 Jun and Tue, 2 Jul to 43230
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eBay item number:392984529145
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- PublishedOn
- 2016-02-16
- ISBN
- 9781633690783
- EAN
- 9781633690783
- Book Title
- Difficult Conversations (Hbr 20-Minute Manager Series)
- Book Series
- 20-Minute Manager Ser.
- Publisher
- Harvard Business Review Press
- Item Length
- 7 in
- Publication Year
- 2016
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.4 in
- Genre
- Language Arts & Disciplines, Business & Economics
- Topic
- Leadership, Business Communication / General, Communication Studies, Management
- Item Weight
- 3.5 Oz
- Item Width
- 5 in
- Number of Pages
- 128 Pages
About this product
Product Identifiers
Publisher
Harvard Business Review Press
ISBN-10
1633690784
ISBN-13
9781633690783
eBay Product ID (ePID)
211286487
Product Key Features
Book Title
Difficult Conversations (Hbr 20-Minute Manager Series)
Number of Pages
128 Pages
Language
English
Publication Year
2016
Topic
Leadership, Business Communication / General, Communication Studies, Management
Genre
Language Arts & Disciplines, Business & Economics
Book Series
20-Minute Manager Ser.
Format
Trade Paperback
Dimensions
Item Height
0.4 in
Item Weight
3.5 Oz
Item Length
7 in
Item Width
5 in
Additional Product Features
Intended Audience
Trade
LCCN
2015-032649
Dewey Edition
23
Dewey Decimal
658.4/5
Synopsis
Whether you've been putting off giving an employee negative feedback or wondering how to react when a coworker erupts in frustration during a meeting, difficult conversations in the workplace are, well, difficult. While there's no one "right" way to have a difficult conversation, there are guiding principles you can follow and strategies you can employ to facilitate a discussion in which both parties are able to air concerns constructively. Difficult Conversations takes you through the basics of:* Crafting a clear message* Identifying the other person's goals* Developing and maintaining a positive mind-set* Conducting a productive conversation, Mastering difficult conversations with confidence. You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business., You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.
LC Classification Number
HF5718.D54 2016
ebay_catalog_id
4
Copyright Date
2016
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 724498118
Seller assumes all responsibility for this listing.
eBay item number:392984529145
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NY, United States
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| Will usually post within 4 business days of receiving cleared payment. |
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