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ITIL V3 Foundation Handbook (single) by Office of Government Commerce Paperback
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GBP 3.49
ApproximatelyPHP 263.16
Condition:
Very Good
A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear.
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Located in: GB, United Kingdom
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eBay item number:391497158669
Item specifics
- Condition
- Title
- Pocketbook from the Official Publisher of ITIL: 3 (ITIL V3 Fou...
- Book Title
- Pocketbook from the Official Publisher of ITIL: 3 (ITIL V3 Fou...
- ISBN
- 0113311974
- EAN
- 9780113311972
- Binding
- Paperback / softback
- Date of Publication
- 2009-06-16
- Release Title
- Pocketbook from the Official Publisher of ITIL: 3 (ITIL V3 Fou...
- Artist
- Cartlidge, Alison
- Brand
- N/A
- Colour
- N/A
About this product
Product Information
Now updated in line with the new 2009 syllabus, this reference revision guide, ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL has been designed to help students sitting the ITIL V3 Foundation Exam. The title provides a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This publication provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. The guide contains a chapter on each of the components of the Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These chapters contain an overview of each of the process and functions in the lifecycle including value, scope, activities and metrics. It provides a concise summary of ITIL V3. It follows the 2009 ITIL V3 Foundation syllabus. It contains a glossary of syllabus definitions.
Product Identifiers
Publisher
TSO
ISBN-13
9780113311972
eBay Product ID (ePID)
89649620
Product Key Features
Publication Year
2009
Subject
Computer Science, Management
Number of Pages
190 Pages
Language
English
Publication Name
Itil V3 Foundation Handbook: Pocketbook from the Official Publisher of Itil
Type
Textbook
Format
Paperback
Dimensions
Item Height
140 mm
Item Width
140 mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Seller business information
VAT number: DE 281042328, EL 996857788, ES N8267548I, FR 27823676960, GB 922696893, IT 00185819992
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Seller feedback (13,825,127)
This item (1)
All items (13,825,127)
- h***e (245)- Feedback left by buyer.More than a year agoVerified purchaseRecd many thanks
- i***2 (839)- Feedback left by buyer.Past monthVerified purchaseExcellent purchase Excellent ebay member would recommend
- 9***s (3)- Feedback left by buyer.Past monthVerified purchaseGood condition
- o***c (8)- Feedback left by buyer.Past monthVerified purchaseFirst class quality and condition and value