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What I Learned from Sam Walton: How to Compete and Thrive in a Wal-Mart World
by Bergdahl, Michael | PB | VeryGood
US $8.24
ApproximatelyPHP 460.06
Condition:
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ”... Read moreabout condition
Very Good
A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear.
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Located in: Aurora, Illinois, United States
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Estimated between Fri, 13 Jun and Tue, 17 Jun to 94104
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eBay item number:376117602907
Item specifics
- Condition
- Very Good
- Seller Notes
- Binding
- Paperback
- Weight
- 0 lbs
- Product Group
- Book
- IsTextBook
- No
- ISBN
- 9780471920168
About this product
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0471920169
ISBN-13
9780471920168
eBay Product ID (ePID)
50431163
Product Key Features
Book Title
What I Learned from Sam Walton : How to Compete and Thrive in a Wal-Mart World
Number of Pages
256 Pages
Language
English
Publication Year
2006
Topic
Motivational, Management
Illustrator
Yes
Genre
Business & Economics
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
11.1 Oz
Item Length
8.9 in
Item Width
6.1 in
Additional Product Features
Intended Audience
Trade
LCCN
2004-007928
Dewey Edition
22
Dewey Decimal
658.4/012
Table Of Content
Foreword. Preface. Acknowledgments. Introduction Picking Wal-Mart's POCKETS-Strategies and Tactics I Learned From Sam Walton. Chapter 1: Pricing Strategies and Tactics. Chapter 2: Operational Strategies and Tactics. Chapter 3: Cultural Strategies and Tactics. Chapter 4: Key Item/Product Strategies and Tactics. Chapter 5: Expense Control Strategies and Tactics. Chapter 6: Talent Strategies and Tactics. Chapter 7: Service Strategies and Tactics. Conclusion. Appendix: Competitive Business Strategies and Tactics; Self-Assessment to Help You Evaluate Your Ability to Compete and Survive Against Wal-Mart. Notes. About the Author. Index.
Synopsis
As a former employee, Bergdhal had the opportunity to see the Wal-Mart executive team in action and to work directly with Sam Walton. This unique perspective provides him with a treasure trove of great lessons and stories from behind the scenes., Praise for WHAT I LEARNED FROM SAM WALTON "Michael Bergdahls book presents unique insights into the staggering international success of Wal-Mart. Throughout the pages of this book, you can almost hear Sam Walton himself coaching and inspiring his legion of employees to greatness." Tracy Mullin, President and CEO, National Retail Federation "Retailers, non-retailers, manufacturers, and suppliers will enjoy Bergdahls insights into Wal-Marts service culture and its leadership icon, Sam Walton." Roger J. Dow, Senior Vice President Global and Field SalesMarriott International, Inc. Bergdahl outlines his competitive strategy with the acronym P.O.C.K.E.T.S. P Price: Dont try to compete on price; differentiate your product selection. O Operations: Break the retail "ready, shoot, aim" tactical orientation bydeveloping an actual strategy to compete. C Culture: Build a can-do culture with a strong sense of urgency. Communicate your values and beliefs over and over again to your employees. K Key Item Promotion/Product: Determine who you are and uniformly communicate your brand message to your entire team. E Expenses: Become obsessed about controlling costs. T Talent: Recruit constantly and hire people who have both experience and high potential. S Service: Never take your customer for granted. Empower your employees to make decisions involving customer concerns., Praise for WHAT I LEARNED FROM SAM WALTON -Michael Bergdahl's book presents unique insights into the staggering international success of Wal-Mart. Throughout the pages of this book, you can almost hear Sam Walton himself coaching and inspiring his legion of employees to greatness.- -Tracy Mullin, President and CEO, National Retail Federation -Retailers, non-retailers, manufacturers, and suppliers will enjoy Bergdahl's insights into Wal-Mart's service culture and its leadership icon, Sam Walton.- -Roger J. Dow, Senior Vice President Global and Field SalesMarriott International, Inc. Bergdahl outlines his competitive strategy with the acronym P.O.C.K.E.T.S. P-Price: Don't try to compete on price; differentiate your product selection. O-Operations: Break the retail -ready, shoot, aim- tactical orientation bydeveloping an actual strategy to compete. C-Culture: Build a can-do culture with a strong sense of urgency. Communicate your values and beliefs over and over again to your employees. K-Key Item Promotion/Product: Determine who you are and uniformly communicate your brand message to your entire team. E-Expenses: Become obsessed about controlling costs. T-Talent: Recruit constantly and hire people who have both experience and high potential. S-Service: Never take your customer for granted. Empower your employees to make decisions involving customer concerns., Praise for WHAT I LEARNED FROM SAM WALTON "Michael Bergdahls book presents unique insights into the staggering international success of Wal-Mart. Throughout the pages of this book, you can almost hear Sam Walton himself coaching and inspiring his legion of employees to greatness." -Tracy Mullin, President and CEO, National Retail Federation "Retailers, non-retailers, manufacturers, and suppliers will enjoy Bergdahls insights into Wal-Marts service culture and its leadership icon, Sam Walton." -Roger J. Dow, Senior Vice President Global and Field SalesMarriott International, Inc. Bergdahl outlines his competitive strategy with the acronym P.O.C.K.E.T.S. P-Price: Dont try to compete on price; differentiate your product selection. O-Operations: Break the retail "ready, shoot, aim" tactical orientation bydeveloping an actual strategy to compete. C-Culture: Build a can-do culture with a strong sense of urgency. Communicate your values and beliefs over and over again to your employees. K-Key Item Promotion/Product: Determine who you are and uniformly communicate your brand message to your entire team. E-Expenses: Become obsessed about controlling costs. T-Talent: Recruit constantly and hire people who have both experience and high potential. S-Service: Never take your customer for granted. Empower your employees to make decisions involving customer concerns., Praise for WHAT I LEARNED FROM SAM WALTON "Michael Bergdahls book presents unique insights into the staggering international success of Wal-Mart. Throughout the pages of this book, you can almost hear Sam Walton himself coaching and inspiring his legion of employees to greatness.
LC Classification Number
HF5429.215.U6B47
Item description from the seller
Seller feedback (5,649,445)
- c***o (3097)- Feedback left by buyer.Past monthVerified purchasethanks
- 9***d (21)- Feedback left by buyer.Past monthVerified purchaseFast shipping. Good condition vintage book.
- t***z (418)- Feedback left by buyer.Past monthVerified purchaseall good
Seller feedback (5,649,445)
- c***o (3097)- Feedback left by buyer.Past monthVerified purchasethanks
- 9***d (21)- Feedback left by buyer.Past monthVerified purchaseFast shipping. Good condition vintage book.
- t***z (418)- Feedback left by buyer.Past monthVerified purchaseall good