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Let's Talk about It: Turning Confrontation Into Collaboration at Work
by Marciano, Paul L. | HC | VeryGood
Condition:
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ”... Read moreabout condition
Postage:
Located in: Aurora, Illinois, United States
Delivery:
Estimated between Fri, 14 Jun and Mon, 17 Jun to 43230
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Seller information
- 99% positive feedback
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Seller assumes all responsibility for this listing.
eBay item number:375409910826
Item specifics
- Condition
- Very Good
- Seller Notes
- Binding
- Hardcover
- Weight
- 1 lbs
- Product Group
- Book
- IsTextBook
- No
- ISBN
- 9781260473384
- Publication Year
- 2021
- Format
- Hardcover
- Language
- English
- Book Title
- Let's Talk about It: Turning Confrontation Into Collaboration at Work
- Illustrator
- Yes
- Publisher
- Mcgraw-Hill Education
- Genre
- Business & Economics
- Topic
- Leadership, Business Communication / General, Economics / General, Management
- Item Weight
- 15.9 Oz
- Number of Pages
- 240 Pages
About this product
Product Information
From the bestselling author of Carrots and Sticks Don't Work --proven communication techniques for turning workplace confrontations into respectful, successful collaborations In the workplace, the most common approach to what we believe will be a difficult or emotionally charged conversation can be summed up in one word: avoidance. Most of us will do anything to skirt conflict, but not only does that fail to resolve important issues, it typically harms our relationships and undermines productivity. In Let's Talk About It , bestselling author and top consultant Dr. Paul Marciano presents a powerful collection of proven communication and relationship strategies that will transform your difficult conversations into healthy conversations. You'll learn how to: Identify and shed the cognitive biases that hinder you from viewing situations from other people's perspectives Recognize and address your own emotional triggers Use verbal and nonverbal communication to reduce conflict and foster collaboration Deal effectively with different personality types Navigate the course of a critical conversation from beginning to end Build, restore, and maintain healthy relationships Filled with ready-to-use sample scripts, real-world scenarios of common workplace disagreements, and proven psychological methods for diffusing conflicts effectively, Let's Talk About It delivers everything you need to deal with the most challenging people and situations--confidently, competently, and collaboratively.
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
1260473384
ISBN-13
9781260473384
eBay Product ID (ePID)
3050397340
Product Key Features
Book Title
Let's Talk about It: Turning Confrontation Into Collaboration at Work
Format
Hardcover
Language
English
Topic
Leadership, Business Communication / General, Economics / General, Management
Publication Year
2021
Illustrator
Yes
Genre
Business & Economics
Number of Pages
240 Pages
Dimensions
Item Weight
15.9 Oz
Additional Product Features
Intended Audience
Trade
Lc Classification Number
Hd42.M376 2020
Copyright Date
2021
Lccn
2020-043598
Dewey Decimal
658.3145
Dewey Edition
23
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:375409910826
Postage and handling
Item location:
Aurora, Illinois, United States
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| Postage and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free postage | United States | Economy Shipping | Estimated between Fri, 14 Jun and Mon, 17 Jun to 43230 |
| US $15.99 (approx PHP 935.74) | United States | Expedited Shipping | Estimated between Thu, 13 Jun and Fri, 14 Jun to 43230 |
| Handling time |
|---|
| Will usually ship within 1 business day of receiving cleared payment. |
| Taxes |
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| Seller charges sales tax in |
Sales Tax for an item #375409910826
Sales Tax for an item #375409910826
Seller collects sales tax for items shipped to the following states:
| State | Sales Tax Rate |
|---|---|
| Missouri (MO) | 8.238% |
Return policy
| After receiving the item, contact seller within | Refund will be given as |
|---|---|
| 30 days | Money Back |
The seller is responsible for return postage costs.
Seller feedback (5,212,934)
s***k (434)- Feedback left by buyer.
Past month
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Received book as described. Would buy from again. AAA+++
s***k (434)- Feedback left by buyer.
Past month
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Received book in condition described. AAA+++
s***k (434)- Feedback left by buyer.
Past month
Verified purchase
Book received as described. AAA+++