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Designing Conflict Management Systems: A Guide to Creating Productive and...
by Costantino, Cathy A.; Merchant,... | HC | VeryGood
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“Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ”... Read moreabout condition
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Located in: Aurora, Illinois, United States
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Estimated between Fri, 31 May and Mon, 3 Jun to 43230
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eBay item number:374960877529
Item specifics
- Condition
- Very Good
- Seller Notes
- Binding
- Hardcover
- Weight
- 1 lbs
- Product Group
- Book
- IsTextBook
- Yes
- ISBN
- 9780787901622
- Publication Year
- 1995
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Publication Name
- Designing Conflict Management Systems : a Guide to Creating Productive and Healthy Organizations
- Item Height
- 1.3in
- Item Length
- 9in
- Publisher
- Wiley & Sons, Incorporated, John
- Item Width
- 6.2in
- Item Weight
- 16.8 Oz
- Number of Pages
- 272 Pages
About this product
Product Information
A clear, step-by-step approach for developing and evaluating conflict management systems within any organization. The authors--both prominent experts in the field of conflict resolution--present a structured process that will help organization development and human resource professionals evaluate and improve their current programs, or develop and implement new strategies.
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0787901628
ISBN-13
9780787901622
eBay Product ID (ePID)
871020
Product Key Features
Publication Name
Designing Conflict Management Systems : a Guide to Creating Productive and Healthy Organizations
Format
Hardcover
Language
English
Publication Year
1995
Type
Textbook
Number of Pages
272 Pages
Dimensions
Item Length
9in
Item Height
1.3in
Item Width
6.2in
Item Weight
16.8 Oz
Additional Product Features
Lc Classification Number
Hd42.C68 1996
Reviews
"A real contribution to advancing the field of systems design." (from the foreward by William L. Ury, coauthor of Getting to Yes and author of Getting Past No)
Table of Content
COPING WITH CONFLICT IN ORGANIZATIONS. Organizational and Individual Responses to Conflict. Conflict Management as a System. The Emerging Use of ADR in Organizations. IMPROVING CONFLICT MANAGEMENT SYSTEMS. Interest-Based Dispute Systems Design. Moving into the System: Entry and Contracting. Looking at the Big Picture: Organizational Assessment. Constructing Conflict Management Models: Design Architecture. Building a Knowledge and Skill Base: Training and Education. Getting Started: Implementation. Motivating Others: Rewards and Incentives. Figuring Out If It Works: Evaluation. TROUBLESHOOTING CONFLICT MANAGEMENT SYSTEMS. Taking the System as You Find It. Having Tea with Your Demons: Resistance and Constraints. Epilogue: Policy and Practice Implications for Improvement ofConflict Management Systems.
Copyright Date
1996
Topic
Human Resources & Personnel Management, Interpersonal Relations
Lccn
95-036410
Dewey Decimal
658.4
Intended Audience
Scholarly & Professional
Dewey Edition
20
Genre
Psychology, Business & Economics
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:374960877529
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Aurora, Illinois, United States
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| Postage and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free postage | United States | Economy Shipping | Estimated between Fri, 31 May and Mon, 3 Jun to 43230 |
| US $15.99 (approx PHP 929.33) | United States | Expedited Shipping | Estimated on or before Thu, 30 May to 43230 |
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| State | Sales Tax Rate |
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| Missouri (MO) | 8.238% |
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| 30 days | Money Back |
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