Back to eBay Home
|Listed in category:

Picture 1 of 1

QBQ! The Question Behind the Question: Practicing Personal Accountability at... - Picture 1 of 1
Have one to sell?
Sell it yourself

QBQ! The Question Behind the Question: Practicing Personal Accountability at...

by Miller, John G. | HC | VeryGood
ThriftBooks
(3907291)
Seller's other items
Contact seller
US $4.99
ApproximatelyPHP 278.60
Condition:
Very Good
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ”... Read moreabout condition
More than 10 available20 sold
Breathe easy. Free shipping and returns.
Hurry before it's gone. 1 person is watching this item.
Shipping:
Free Economy Shipping.
Located in: Aurora, Illinois, United States
Delivery:
Estimated between Fri, 13 Jun and Tue, 17 Jun to 94104
Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Returns:
30 days return. Seller pays for return shipping.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Report this item - opens in new window or tab
Seller assumes all responsibility for this listing.
eBay item number:372933599585
Last updated on Jun 11, 2025 08:25:00 PHTView all revisionsView all revisions

Item specifics

Condition
Very Good
A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See all condition definitionsopens in a new window or tab
Seller Notes
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ...
Binding
Hardcover
Weight
3 lbs
Product Group
Book
IsTextBook
No
ISBN
0399152334

About this product

Product Identifiers

Publisher
Penguin Publishing Group
ISBN-10
0399152334
ISBN-13
9780399152337
eBay Product ID (ePID)
30755586

Product Key Features

Book Title
Qbq! the Question Behind the Question : Practicing Personal Accountability at Work and in Life
Number of Pages
148 Pages
Language
English
Publication Year
2004
Topic
Christian Life / General, Decision-Making & Problem Solving, General, Development / Business Development, Self-Management / Stress Management
Illustrator
Yes
Genre
Religion, Self-Help, Education, Psychology, Business & Economics
Author
John G. Miller
Format
Hardcover

Dimensions

Item Height
0.7 in
Item Weight
11.6 Oz
Item Length
8.5 in
Item Width
5.7 in

Additional Product Features

Intended Audience
Trade
LCCN
2004-044733
Dewey Edition
22
Grade From
Twelfth Grade
Grade To
UP
Dewey Decimal
153.8/3
Table Of Content
Introduction: What Ever Happened to... 1. A Picture of Personal Accountability 2. Making Better Choices 3. QBQ! The Question Behind the Question 4. Don't Ask "Why?" 5. The Victim 6. "Why Is This Happening to Me?" 7. "Why Do We Have to Go Through All This Change?" 8. "Why Don't They Communicate Better?" 9. Don't Ask "When?" 10. Procrastination: The Friend of Failure 11. "When Will We Get More Tools and Better Systems?" 12. "When Are We Going to Hear Something New?" 13. Don't Ask "Who?" 14. A Poor Sailor Blames the Wind 15. Silos 16. Beat the Ref 17. "Who Dropped the Ball?" 18. Ownership 19. The Foundation of Teamwork 20. Making Accountability Personal: All QBQs Contain an "I" 21. I Can Only Change Me 22. "He Didn't, I Did" 23. "When Will Others Walk Their Talk?" 24. An Integrity Test 25. The Power of One 26. A QBQ Twist 27. Will the Real Role Models Please Stand Up! 28. Practicing Personal Accountability: All QBQs Focus on Action 29. The Risk of Doing Nothing 30. "Thanks for Shopping at the Home Depot!" 31. Leaders at All Levels 32. The Cornerstone of Leadership 33. Accountability and Boundaries 34. A Great List of Lousy Questions 35. The Spirit of the QBQ 36. Wisdom 37. We Buy Too Many Books 38. A Final Picture 39. The Motor of Learning QBQ FAQs Getting More OUt of the QBQ
Synopsis
Now, more than ever, the absence of personal accountability in our culture is a problem that has led to a proliferation of shunning responsibility, blaming others, and playing the victim. In times of political and social upheaval around the world, it appears that few are immune, as they look to explain-and complain-about the state of our affairs. This remarkable and timeless book gives a practical and inspiring message for putting personal accountability into daily action, with astonishing results., The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization--or individual--can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ The Question Behind the Question (R) , Miller explains how negative, ill-focused questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions--QBQs--such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed. THE QBQ PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
LC Classification Number
BF611.M55 2004

Item description from the seller

About this seller

ThriftBooks

98.9% positive feedback•19.5M items sold

Joined Mar 2015
Just Voted on Newsweek - ThriftBooks ranks #1 America's Best Online Shops 2025 in Office, Electronics & Media sector, Media category!!ThriftBooks is a fully independent seller of used books, having ...
See more
Visit storeContact

Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.9

Seller feedback (5,649,365)

All ratings
Positive
Neutral
Negative
    • n***5 (215)- Feedback left by buyer.
      Past month
      Verified purchase
      Great transaction
    • l***v (157)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Supernatural shipment, Great ebayer A++++++
    • f***a (160)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Good transaction
    See all feedback