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Engage! : The Complete Guide for Brands and Businesses to Build, Cultivate, a...

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Item specifics

Condition
Like New: A book in excellent condition. Cover is shiny and undamaged, and the dust jacket is ...
ISBN
9781118003763
Book Title
Engage! : The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web
Item Length
8.7 in
Publisher
Wiley & Sons, Incorporated, John
Publication Year
2011
Format
Trade Paperback
Language
English
Illustrator
Yes
Item Height
1.1 in
Author
Brian Solis
Features
Revised
Genre
Computers, Business & Economics
Topic
Web / Social Media, Customer Relations, E-Commerce / Internet Marketing, New Business Enterprises
Item Width
5.9 in
Item Weight
12.8 Oz
Number of Pages
336 Pages

About this product

Product Information

The ultimate guide to branding and building your business in the era of the Social Web "The road from where you are to your business' future is neither paved nor marked. It's yours to discover, and this book is your compass to leadership." Peter Guber , CEO, Mandalay Entertainment Group "Affinity is personal and emotional. Without personifying the company and what it symbolizes, it's difficult for customers to connect with your brand. The concepts from this book can help your brand engage in a way that inspires communities to extend your message, promise, and reach." Tony Hsieh , CEO, Zappos.com Social media has forever changed the way businesses and customers communicate and also the way customers make their decisions. With networks like Twitter, YouTube, and Facebook, anyone can now find and connect with others who share similar interests and goals creating communities that shape the perception of brands. Engage! tells you how to reach customers where they go for information and how to build valuable relationships that will also shape the future of your business. This revised paperback edition, with a Foreword by Ashton Kutcher, dubbed "Mr. Social" by Fast Company magazine, describes the steps required for conceptualizing, implementing, managing, and measuring a social media program. With this book, you will find out how to: Create a welcoming online space that cultivates your customers' loyalty and trust Attract online champions and influencers who will help build your reputation and increase attention Understand and adapt to market needs based on the insights you gain from engagement Measure your success and ROI Your customers are waiting to hear from you.

Product Identifiers

Publisher
Wiley & Sons, Incorporated, John
ISBN-10
1118003764
ISBN-13
9781118003763
eBay Product ID (ePID)
99564358

Product Key Features

Book Title
Engage! : The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web
Author
Brian Solis
Format
Trade Paperback
Language
English
Features
Revised
Topic
Web / Social Media, Customer Relations, E-Commerce / Internet Marketing, New Business Enterprises
Publication Year
2011
Illustrator
Yes
Genre
Computers, Business & Economics
Number of Pages
336 Pages

Dimensions

Item Length
8.7 in
Item Height
1.1 in
Item Width
5.9 in
Item Weight
12.8 Oz

Additional Product Features

Intended Audience
Trade
Lc Classification Number
Hf5415.1265.S65 2011
Edition Description
Revised Edition
Copyright Date
2011
Lccn
2010-054031
Dewey Decimal
658.8002854678
Dewey Edition
22

Item description from the seller

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