Picture 1 of 1
Making IT Work : A History of the Computer Services Industry, Hardcover by Yo...
Condition:
2 available
Postage:
Located in: Jessup, Maryland, United States
Delivery:
Estimated between Fri, 21 Jun and Tue, 2 Jul to 43230
Returns:
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller information
- 96.8% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:364328204346
Item specifics
- Condition
- ISBN
- 9780262036726
- Book Title
- Making It Work : a History of the Computer Services Industry
- Book Series
- History of Computing Ser.
- Publisher
- MIT Press
- Item Length
- 9.3 in
- Publication Year
- 2017
- Format
- Hardcover
- Language
- English
- Illustrator
- Yes
- Item Height
- 0.9 in
- Genre
- Technology & Engineering, Computers, Business & Economics
- Topic
- Industries / Computers & Information Technology, Social Aspects / General, History
- Item Weight
- 22.4 Oz
- Item Width
- 6.2 in
- Number of Pages
- 376 Pages
About this product
Product Information
The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies. The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology--in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case studies of important companies (including IBM, Hewlett Packard, Andersen/Accenture, EDS, Infosys, and others) and profiles of such influential leaders as John Diebold, Ross Perot, and Virginia Rometty. He offers a fundamental reinterpretation of IBM as a supplier of computer services rather than just a producer of hardware, exploring how IBM bundled services with hardware for many years before becoming service-centered in the 1990s. Yost describes the emergence of companies that offered consulting services, data processing, programming, and systems integration. He examines the development of industry-defining trade associations; facilities management and the firm that invented it, Ross Perot's EDS; time sharing, a precursor of the cloud; IBM's early computer services; and independent contractor brokerages. Finally, he explores developments since the 1980s: the transformations of IBM and Hewlett Packard; the offshoring of enterprises and labor; major Indian IT service providers and the changing geographical deployment of U.S.-based companies; and the paradigm-changing phenomenon of cloud service.
Product Identifiers
Publisher
MIT Press
ISBN-10
026203672x
ISBN-13
9780262036726
eBay Product ID (ePID)
9038284667
Product Key Features
Book Title
Making It Work : a History of the Computer Services Industry
Number of Pages
376 Pages
Language
English
Publication Year
2017
Topic
Industries / Computers & Information Technology, Social Aspects / General, History
Illustrator
Yes
Genre
Technology & Engineering, Computers, Business & Economics
Book Series
History of Computing Ser.
Format
Hardcover
Dimensions
Item Height
0.9 in
Item Weight
22.4 Oz
Item Length
9.3 in
Item Width
6.2 in
Additional Product Features
Intended Audience
Trade
Dewey Edition
23
Lccn
2017-002542
Dewey Decimal
338.4/700409
Lc Classification Number
Hd9696.2.A2y67 2017
Copyright Date
2017
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:364328204346
Postage and handling
Item location:
Jessup, Maryland, United States
Post to:
Albania, Americas, Anguilla, Argentina, Australia, Austria, Belgium, Bosnia and Herzegovina, Burundi, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Egypt, Equatorial Guinea, Eritrea, Estonia, Europe, Finland, Gabon Republic, Gambia, Germany, Ghana, Greece, Grenada, Guinea, Guinea-Bissau, Haiti, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kiribati, Kuwait, Latvia, Liberia, Lithuania, Luxembourg, Macau, Malaysia, Mali, Malta, Mauritania, Mexico, Montserrat, Netherlands, New Zealand, Niger, Norway, Pakistan, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Croatia, Republic of the Congo, Romania, Saint Kitts-Nevis, Saint Lucia, San Marino, Serbia, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Tonga, Turks and Caicos Islands, United Arab Emirates, United Kingdom, Vatican City State, Wallis and Futuna, Western Samoa
Excludes:
APO/FPO, Afghanistan, Algeria, American Samoa, Andorra, Angola, Antigua and Barbuda, Armenia, Aruba, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Cambodia, Cameroon, Chad, Ecuador, El Salvador, Ethiopia, Falkland Islands (Islas Malvinas), Fiji, France, French Guiana, French Polynesia, Georgia, Gibraltar, Greenland, Guadeloupe, Guatemala, Guernsey, Guyana, Honduras, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Laos, Lebanon, Lesotho, Libya, Liechtenstein, Macedonia, Madagascar, Malawi, Maldives, Marshall Islands, Martinique, Mauritius, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Nigeria, Oman, Panama, Reunion, Russian Federation, Rwanda, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Swaziland, Tajikistan, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, US Protectorates, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
| Postage and handling | Each additional item | To | Service | Delivery*See Delivery notes |
|---|---|---|---|---|
| Free postage | Free | United States | Economy Shipping | Estimated between Fri, 21 Jun and Tue, 2 Jul to 43230 |
| Handling time |
|---|
| Will usually post within 5 business days of receiving cleared payment. |
| Taxes |
|---|
| Seller charges sales tax in |
Sales Tax for an item #364328204346
Sales Tax for an item #364328204346
Seller collects sales tax for items shipped to the following states:
| State | Sales Tax Rate |
|---|
Return policy
| After receiving the item, contact seller within | Refund will be given as |
|---|---|
| 14 days | Money Back |
The buyer is responsible for return postage costs.
Seller feedback (343,622)
i***0 (1310)- Feedback left by buyer.
Past month
Verified purchase
Good Zombicide story.
t***s (504)- Feedback left by buyer.
Past month
Verified purchase
Fast and Friedly Service.
2***l (6478)- Feedback left by buyer.
Past month
Verified purchase
Item as described