Picture 1 of 1
TRUTH AT WORK: THE SCIENCE OF DELIVERING TOUGH MESSAGES By Mark Murphy **Mint**
~ MINT Condition! Quick & Free Delivery in 2-14 days ~
Condition:
“Book is in Like New / near Mint Condition. Will include dust jacket if it originally came with ”... Read moreabout condition
Postage:
Located in: US, United States
Delivery:
Estimated between Sat, 25 May and Fri, 31 May to 43230
Returns:
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller information
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:335354464193
Item specifics
- Condition
- Like New
- Seller Notes
- ISBN-10
- 1260011852
- Publication Name
- McGraw-Hill Education
- Type
- Hardcover
- ISBN
- 9781260011852
- Book Title
- Truth at Work: the Science of Delivering Tough Messages
- Item Length
- 9.2in
- Publisher
- Mcgraw-Hill Education
- Publication Year
- 2017
- Format
- Hardcover
- Language
- English
- Item Height
- 0.9in
- Genre
- Psychology, Business & Economics
- Topic
- General, Management
- Item Width
- 6.2in
- Item Weight
- 16.7 Oz
- Number of Pages
- 224 Pages
About this product
Product Information
The truth matters! New York Times bestselling author Mark Murphy returns, with the latest science and techniques for delivering tough messages without causing anger or defensiveness. Truth at Work shows business professionals--and anyone else--how to resolve the toughest issues. Nine out of ten employees and managers are reluctant, or struggle, to speak the truth. But by moving from confrontations to conversations, from feelings to facts, and from diatribe to dialogue, Murphy shows how to get everyone to hear and accept hard truths. Based on Murphy's own groundbreaking research, the book provides the key to reclaiming control of careers, companies and even personal lives. He provides the science and tools for calmly and rationally leading people to question their preconceptions, accept new information, and eventually change their beliefs.
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
1260011852
ISBN-13
9781260011852
eBay Product ID (ePID)
234502037
Product Key Features
Book Title
Truth at Work: the Science of Delivering Tough Messages
Format
Hardcover
Language
English
Topic
General, Management
Publication Year
2017
Genre
Psychology, Business & Economics
Number of Pages
224 Pages
Dimensions
Item Length
9.2in
Item Height
0.9in
Item Width
6.2in
Item Weight
16.7 Oz
Additional Product Features
Lc Classification Number
Hd30.3.M875 2017
Table of Content
Acknowledgements Introduction 1 Understand the Truth-Killers (or Why We Resist the Truth) 2 Focus on the Facts 3 Take Their Perspective 4 Set Your Goals 5 Start a Conversation, Not a Confrontation 6 Create a Word Picture 7 Listen with Structure 8 Share the Facts Conclusion Notes Index
Copyright Date
2017
Lccn
2017-002372
Intended Audience
Trade
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:335354464193
Postage and handling
Item location:
US, United States
Post to:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon Republic, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Kitts-Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Samoa, Yemen, Zambia, Zimbabwe
Excludes:
APO/FPO, Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, US Protectorates, Ukraine, Venezuela
| Postage and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free postage | United States | Economy Shipping | Estimated between Sat, 25 May and Fri, 31 May to 43230 |
| Handling time |
|---|
| Will usually post within 3 business days of receiving cleared payment. |
| Taxes |
|---|
| Seller charges sales tax in |
Sales Tax for an item #335354464193
Sales Tax for an item #335354464193
Seller collects sales tax for items shipped to the following states:
| State | Sales Tax Rate |
|---|
Return policy
| After receiving the item, contact seller within | Refund will be given as |
|---|---|
| 30 days | Money Back |
The seller is responsible for return postage costs.
Popular categories from this store
Seller feedback (262,802)
1***1 (192)- Feedback left by buyer.
Past month
Verified purchase
Great! As described; shipped promptly. Thanks!
o***p (952)- Feedback left by buyer.
Past month
Verified purchase
Just as described. Thanks!
m***r (2183)- Feedback left by buyer.
Past month
Verified purchase
Fast delivery!