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Service with SAP CRM By M. Kirchler, D. Manhart, J. Unger
GBP 25.39
ApproximatelyPHP 1,876.21
Condition:
Very Good
A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear.
Postage:
GBP 8.99 (approx PHP 664.32) Standard Int'l Postage.
Located in: South East, United Kingdom
Delivery:
Estimated between Thu, 26 Sep and Tue, 8 Oct to 43230
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30 days return. Buyer pays for return shipping.
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eBay item number:305313717992
Item specifics
- Condition
- Title
- Service with SAP CRM
- ISBN
- 9781592292066
- Publication Year
- 2009
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Publication Name
- Service with Sap Crm
- Publisher
- SAP Press
- Subject
- Computer Science
- Number of Pages
- 382 Pages
About this product
Product Information
In today s competitive business environment, maintaining a strong relationship with core customers is essential, particularly in the service area. With SAP CRM 2007, you can achieve optimal performance of your service processes and successfully position your company with your customers. This book covers the core business principles and mechanisms of CRM processes and teaches you how to implement and customize SAP CRM 2007 to achieve these goals and meet your specific requirements. Beginning with an introduction to the functionality, new interface, and relevant master data of SAP CRM 2007, readers get volumes of practical insights into the power of the service area. Everything from order management, resource planning, and mobile services to complaint management is covered. In addition, you'll find clear process descriptions, basic customizing settings, and step-by-step guidelines that illustrate the process design options. With this book, you ll discover critical success factors for your SAP CRM 2007 implementation, and gain practical insights from a real-life examples, that you can put to use immediately within your organization.
Product Identifiers
Publisher
SAP Press
ISBN-13
9781592292066
eBay Product ID (ePID)
90630282
Product Key Features
Publication Year
2009
Subject
Computer Science
Number of Pages
382 Pages
Language
English
Publication Name
Service with Sap Crm
Type
Textbook
Format
Hardcover
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 724498118
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