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The Customer Comes Second: Put Your People First and Watch em Kick Butt, Rosenbl

Condition:

Very Good

Price:

GBP 3.16

ApproximatelyPHP 237.79

Postage:

GBP 5.19 (approx PHP 390.54) Economy Postage. See detailsfor shipping

Located in: GL5 2TH, United Kingdom

Delivery:

Estimated between Tue, 9 Jul and Thu, 25 Jul to 43230

Seller ships within 3 days after receiving cleared payment.

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Seller information

thecotswoldlibrary (682336)
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eBay item number:276461449043

Last updated on May 14, 2024 13:53:52 PHTView all revisionsView all revisions

Item specifics

Condition: Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, ... Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See all condition definitionsopens in a new window or tab

EAN: 9780060526566

ISBN: 0060526564

Book Title: The Customer Comes Second: Put Your People First and Watch em Kic

Publication Year: 2011

Type: Textbook

Format: Hardcover

Language: English

Publication Name: The Customer Comes Second: Put Your People First and Watch 'em Kick Butt

Item Height: 229mm

Author: Hal Rosenbluth, Ms. Diane Mcferrin Peters

Publisher: HarperCollins INC International Concepts

Item Width: 152mm

Subject: Business

Item Weight: 458g

Number of Pages: 304 Pages

About this product

Product Information

Tom Peters says Hal Rosenbluth's story is one of the great unsung business success sagas -- and in this fully revised and updated 10th anniversary edition of The Customer Comes Second, Rosenbluth and his co-author Diane McFerrin Peters offer proof that his leadership style is one for the new millennium. The secret of his success, and that of his company, Rosenbluth International is simple: Hal Rosenbluth concentrates on his employees first, and his customers second. This is a formula that has worked for more than two decades, and has transformed his company from a small family business into a global industry leader, grossing over $6 billion. In this classic on counterintuitive management practice, the entrepreneurial genius and visionary leader of Rosenbluth International shows you how to use exceptional service to win in any industry! This insightful and compelling book reveals new ideas for hiring, motivating and managing employees, and shows how best to integrate technological innovation and creative solutions into the everyday work experience to ensure that your employees -- your company's greatest asset -- win you the best customers and propel your business to the greatest heights of success. Rosenbluth's tried and tested methods show you how to build highly effective teams, inspire loyalty and initiative, and turn your workplace into a hotbed of synergy where people produce consistently incredible results. For more than ten years, the strategies and ideas in this book have galvanized CEOs, entrepreneurs and managers everywhere, making fans of business leaders and thinkers like Jeff Greenfield, Scott McNealy and many others. These secrets continue to prove themselves today as Rosenbluth International has rapidly emerged as the foremost travel management company since its industry's devastation following 9/11. Find out how Hal Rosenbluth's winning ideas can transform you and your company: by putting your customer second, you're guaranteed to win!

Product Identifiers

Publisher

HarperCollins INC International Concepts

ISBN-13

9780060526566

eBay Product ID (ePID)

108446529

Product Key Features

Author

Hal Rosenbluth, Ms. Diane Mcferrin Peters

Publication Name

The Customer Comes Second: Put Your People First and Watch 'em Kick Butt

Format

Hardcover

Language

English

Subject

Business

Publication Year

2011

Type

Textbook

Number of Pages

304 Pages

Dimensions

Item Height

229mm

Item Width

152mm

Item Weight

458g

Additional Product Features

Title_Author

Ms. Diane Mcferrin Peters, Hal Rosenbluth

Country/Region of Manufacture

United States

Item description from the seller

Business seller information

Value Added Tax Number:

GB 242692990

Seller assumes all responsibility for this listing.

eBay item number:276461449043

Last updated on May 14, 2024 13:53:52 PHTView all revisionsView all revisions

Postage and handling

Item location:

GL5 2TH, United Kingdom

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Postage and handling	To	Service	Delivery*See Delivery notes
GBP 5.19 (approx PHP 390.54)	United States	Economy Postage (Economy Int'l Postage)	Estimated between Tue, 9 Jul and Thu, 25 Jul to 43230 Seller ships within 3 days after receiving cleared payment.

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