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2 min article

Product safety policy

Products that pose a health or safety hazard aren't allowed.

In the Philippines, the Bureau of Product Standards (BPS) is the National Standards Body of the Philippines. BPS formulates safety and quality product standards to protect consumer welfare. The Department of Trade and Industry (DTI) implements these standards. For imported articles covered by Philippine National Standards declared mandatory, the BPS issues the import commodity clearance.

Consumer products which are found injurious, unsafe, or dangerous are liable to recall, prohibition, or seizure from public sale or distribution (Consumer Act).

Policy overview

eBay strongly supports the efforts of BPS to protect consumers against potentially hazardous goods. eBay does not permit the listing of items that are not in conformity with applicable product quality and safety standards.

The following types of items are not allowed:

  • Products recalled by a manufacturer or another government agency.
  • Items that pose a health or safety hazard as specified by any government agency.
  • Items whose sale is prohibited by law or regulation due to health and safety concerns.

Current information about recalled products and products that pose health or safety hazards can be found on the following websites:

Please review and comply with all applicable laws and regulations of the countries to which you ship. To protect buyers and sellers, we will remove any item that is reported to us as recalled or otherwise unsafe from any of the regulatory authorities worldwide.

Certain items have regulations for how they can be listed. The following types of items must comply with these safety standards:

  • Toy magnets with small pieces that can be swallowed or that may appeal to children are not allowed. Small magnets must only be listed as fasteners and listed in the Business & Industrial > Fasteners & Hardware > Magnets category
  • Laser pointers must have an output of 1mW or less and be a class 1, 1M, 1C, 2/II, or 2M/IIM. Military, tactical, or "high powered" lasers are not allowed.
  • Smoke or carbon monoxide detectors must be from one of the approved brands. Unbranded and unsafe brands of smoke or carbon monoxide detectors are not allowed.
  • 18650 batteries cannot be listed individually, as they are not intended for sale to consumers and can be potentially hazardous to consumers when handled, transported, stored or charged. 18650 batteries must be pre-installed.
  • Products where the button battery is easily accessible are illegal. Button batteries are easily swallowed and can cause health issues or death.
  • Products that require a CE Mark/UK CA Mark need to bear a CE/UK CA Mark and the seller needs to include this information in the item description while having the required documentation available.
  • Only eligible sellers can list cribs, and all cribs must comply with federal safety standards issued by the CPSC, which must be included in the listing. Crib bumpers and used cribs are not allowed.
  • Only eligible sellers can list child car safety seats, and all car seats must comply with applicable safety standards. Sellers are required to include in the item description that the product (child restraint system) is approved according to UN regulation No. 44 or UN Regulation No. 129. For more information, click here - opens in new window or tab. Used car seats are not allowed.
  • Only eligible sellers can list new bicycle helmets. Used bicycle helmets are not allowed.

Some examples

For a complete list of goods under mandatory product certification, please see the list of Philippine National Standards - opens in new window or tab

Additional information

SAFETY Mark

The SAFETY Mark helps consumers and traders to identify quality and safe consumer goods. For food, drugs and cosmetics, this is the seal saying the product is approved by the Bureau of Food and Drugs. For manufactured products, this is the Philippine Standard (PS) Mark or the Import Commodity Clearance (ICC) Mark.

Please see our Product Safety Guidance document - opens in new window or tab for more information.

Why does eBay have this policy?

eBay urges its sellers and buyers to comply with all governmental laws and regulations. Since certain controlled items need to be registered and compliant with the safety requirements, failing which they are liable to be recalled, and because such items may cause harm to eBay or its members, sellers may not list them on eBay.

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

Manufacturers or retailers can inform eBay about product safety recalls by sending an email to recalls@ebay.com and including specific information about the recalled product.

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