1 min article

Warranty policy

If you offer a warranty for an item you're selling, you must include the warranty details in your listing.

eBay members who offer items on eBay and who offer either a written warranty or service contract with the items must, in their item descriptions, provide one of the following:

  • The full text of the written warranty
  • A statement explaining how a free copy of the written warranty can be obtained upon written request
  • A link within the listing that takes members to the warranty details

Additional Information

Implied Warranties: eBay users in the Philippines should familiarise themselves with the provisions on implied warranties in the Civil Code provisions on sales. As per the Civil Code:

(a) There is an implied warranty on the part of the seller that he has a right to sell the thing at the time when the ownership is to pass, and that the buyer shall from that time have and enjoy the legal and peaceful possession of the thing;

(b) There is an implied warranty that the thing shall be free from any hidden faults or defects, or any charge or encumbrance not declared or known to the buyer;

(c) Where the buyer, expressly or by implication, makes known to the seller the particular purpose for which the goods are acquired, and it appears that the buyer relies on the seller's skill or judgment (whether he be the grower or manufacturer or not), there is an implied warranty that the goods shall be reasonably fit for such purpose; and

(d) Where the goods are brought by description from a seller who deals in goods of that description (whether he be the grower or manufacturer or not), there is an implied warranty that the goods shall be of merchantable quality.

A seller may be able to negative or vary by express agreement, any implied right, duty or liability arising under a contract of sale of goods, unless the contrary intention appears.

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn’t, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

Why does eBay have this policy?

eBay urges its sellers and buyers to comply with all governmental laws and regulations. Since the sale of warranties is highly regulated, or may cause harm to eBay or its members, sellers are restricted in their listing of them on eBay.

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